PRIVACY POLICY

PRIVACY POLICY

Your privacy is very important to us, so we treat your data with special care.

PRIVACY AND DATA PROTECTION (GDPR)

Please check the personal data protection policy from time to time, changes are possible and will be displayed on this website.

Privacy policy

This Privacy Policy explains the reasons and ways in which Tesla d.o.o., Horvatsko 18, 42240 Ivanec (hereinafter: “TESLA”) processes your personal data.

TESLA is focused on the protection of Your personal data and its processing in accordance with the General Data Protection Regulation (GDPR) and the Law on the Implementation of the General Data Protection Regulation.

Please read this Policy carefully to understand the reasons and ways of collecting and using Your personal data.

TESLA is the controller of Your personal data. We have a personal data protection officer and You can contact us via the e-mail address: [email protected] or at the address: Đure Arnolda Street 8, 42240 Ivanec.

The purposes for which we process personal data

We collect personal data primarily for:

  • Ensuring the provision of the requested service
  • The most effective response to Your inquiry
  • Promotions of our services in accordance with your expressed interest
  • Our internal statistical data processing
  • Possibilities of sending publications, brochures and other related promotional materials

We process Your personal data because legal regulations require certain actions, or to fulfill contractual obligations, or to take actions before concluding a contract or based on our legitimate interests, except when these interests are stronger interests or the fundamental rights and freedoms of individuals that require the protection of personal data data.

If we cannot process personal data based on the stated legal grounds, we will ask for your consent. If the processing is based on Your consent, You have the right to withdraw Your consent at any time. The withdrawal of consent must be notified to the data controller at the e-mail address: [email protected] or at the address: Đure Arnolda Street 8, 42240 Ivanec. Withdrawal of consent does not affect the legality of processing based on consent prior to withdrawal.

We process Your personal data if it is necessary to conclude and fulfill the rights and obligations arising from all types of contracts, for marketing purposes, for the purposes of improving our business and Your user experience (e.g. when You order products and/or services from us, when You contact us, when You sign up for our newsletter, when You fill out a survey about our products and services, etc.).

As a rule, we collect personal data directly from You when You order certain products or services or fill out a certain form.

Categories of personal data

Data covered by the Personal Data Protection Policy system, i.e. privacy policy:

  • Name and surname
  • Date of birth
  • Address
  • E-mail
  • Telephone and/or fax number
  • Card number
  • Personal identification number
  • Other information that you share with us and want to remain confidential

When concluding a contract for services, we need information such as name, surname, address, OIB, IBAN of the account and others in order to fulfill the obligation to deliver products and services. Sometimes we also ask You for additional personal information such as: date of birth, gender, billing address, shipping address, financial information, including credit, debit card information or other payment information that You provide when filling out forms on the TESLA website, when You communicate with us by phone or e-mail, Your history of ordering TESLA products and services, and additional information that You choose to voluntarily share with us. We collect personal data that You provide when filling out online forms or submit for the purpose of issuing an offer.

When we collect data through surveillance (e.g. via video surveillance), we do so in accordance with legal provisions or in justified cases for the purpose of protecting the personal safety of persons and property.

Your rights

Your rights are as follows:

Right of access: You have the right to receive confirmation from us as to whether Your personal data is being processed, and if such personal data is being processed, access to the personal data. Access information includes – among other things – the purposes of the processing, the categories of personal data in question, the recipients or categories of recipients to whom the personal data has been or will be disclosed. However, this is not an absolute right and the interests of other individuals may limit your right of access.

You have the right to receive a copy of the personal data being processed. For further copies requested by you, we may charge a reasonable fee based on administrative costs.

Right to rectification: You have the right to obtain from us the correction of your inaccurate personal data. Taking into account the purposes of the processing, You have the right to supplement incomplete personal data, including by providing an additional statement.

Right to erasure (“right to be forgotten”): Under certain conditions, you have the right to obtain from us the erasure of Your personal data, and we are obliged to erase them.

Right to restriction of processing: Under certain conditions, you have the right to obtain from us the restriction of processing of Your personal data. In this case, the corresponding data will be marked and can only be processed for specific purposes.

Right to object: Under certain conditions, you have the right to object at any time to the processing of your personal data, for reasons related to your specific situation or when personal data are processed for the purpose of direct marketing, and you can ask us to stop processing Your personal data.

Right to restriction of processing: Under certain conditions, you have the right to obtain from us the restriction of processing of Your personal data. In this case, the corresponding data will be marked and can only be processed for specific purposes.

Right to object: Under certain conditions, You have the right to object at any time to the processing of Your personal data, for reasons related to Your specific situation or when personal data are processed for the purpose of direct marketing, and You can ask us to stop processing Your personal data.

If You want to know more or want to use one or more of the aforementioned rights, contact TESLA d.o.o. on the address: Đure Arnolda Street 8, 42440 Ivanec or on the e-mail address: [email protected] or read the Privacy Policy on the website. Also, if You believe that Your rights are not being respected, You have the right to file a complaint with the Personal Data Protection Agency.

Storage of personal data

We store the personal data we collect about You in a secure environment. Your personal information is protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual.

Collected personal data for the aforementioned purposes will be stored for the duration necessary for the aforementioned purposes. Your personal data will not be kept in a form that allows You to be identified for longer than TESLA reasonably considers necessary to fulfill the purpose for which it was collected or processed. TESLA will store certain personal data for the period prescribed by law or another regulation that obliges the controller to store data.

If you have given us Your consent, we will process Your personal data until You withdraw Your consent. If You declare a well-founded objection to the processing of personal data based on a legitimate interest, we will not process Your personal data in the future.

If judicial, administrative or extrajudicial proceedings have been initiated, personal data may be stored until the end of such proceedings, including the possible period for filing legal remedies. TESLA will store certain personal data for the period prescribed by law or another regulation that obliges the controller to store data.

Recipients of personal data

We may provide Your personal information to our trusted business partners who maintain our IT system or provide services on behalf of TESLA. For example, for the purposes of marketing, finance, advertising, payment processing, delivery and other services in and outside the sales centers. It is the duty of these service providers, in accordance with their contractual rights and obligations, to use the data entrusted to them only in accordance with our guidelines and exclusively for the purpose that we have strictly determined, with the obligation to adequately protect them and consider them a business secret.

In some cases, business partners who provide services on behalf of or for TESLA may process Your data outside the European Union. However, the contracts we conclude with such entities oblige them to handle Your data by applying special security measures in accordance with the regulations applicable in the European Union.

Employment at TESLA d.o.o.

The following data is used to process Your job application or Your open job application:

  1. Name and surname
  2. Date of birth and gender
  3. Address (street, house number, postal code, town, country)
  4. E-mail address
  5. Telephone and/or cell phone number
  6. The fact of having a driver’s license and the type of vehicle You are allowed to drive
  7. Information on whether You are a person with a disability in accordance with the Law on Professional Rehabilitation and Employment of Persons with Disabilities
  8. Data on education and competences (completed school or college, vocational education, occupation, passed professional exams if required for a specific position, knowledge of foreign languages)
  9. Data on previous employment (name of employer, position, duration).

Personal data is processed for the purpose of carrying out the selection process in the competition for which you applied and/or when submitting an open job application, for evaluating Your application for employment, for checking your data, communicating with You during the process, processing and responding to the competition for job or to an open application for a job, to keep records of received applications for future needs for employees. In case of a positive outcome of Your application and employment at TESLA d.o.o., the collected data will be used for employment purposes and will become part of Your employee file.

The legal basis for processing the data of people applying for a job is taking action at the request of the respondent before concluding a contract (Article 6, paragraph 1, point b) of the General Data Protection Regulation). Legal basis for data processing of persons who send an open job application to TESLA d.o.o. is the data subject’s consent (Article 6, paragraph 1, point a) of the General Regulation on Data Protection).

Your personal data will be available to those employees who participate in the selection process (human resources employees, people superior to the employee for the position for which the candidate has applied, the Management and possibly other employees whose opinion is relevant for making a decision on potential employment) during for which the job vacancy lasts and/or if You have submitted an open job application or have given Your consent until You withdraw your consent to the processing of personal data, i.e. until it is revoked, but in any case for a maximum of 5 years.

The provision of personal data is voluntary, but if You have not provided us with the necessary personal data, it will not be possible to process your tender application and/or open application.

Email message

When You send us electronic mail (e-mail) with personal data that can be used to identify You, either through an e-mail with a question or comment, or a form that You submit to us by e-mail, we use that data for the purpose of fulfilling your requests.

Links

We do everything in our power to ensure that all redirects from our websites point to websites that do not contain illegal and/or harmful content. However, sites and addresses on the web change rapidly and we cannot always guarantee the content of each address to which we direct You.

If You have any questions or concerns about our Privacy Policy, or about Your experience with this website, please contact us.

Cookies

We will retain and evaluate information about Your recent visit to our website and how You used different parts of it for analytical purposes, i.e. to understand how users use our website.

In order to maintain the website and ensure its functionality at the expected level, TESLA d.o.o. uses a technology known as “cookies”. Cookies are small files that we deliver to Your computer and can access them later. Cookies can be temporary or permanent. Thanks to cookies, You can easily search our website and view results that are relevant to You. Cookies show us what interests You and other visitors to our website, which helps us to improve it.

List of cookies that we collect for the normal operation of the web store

This website does not currently use cookies.

Duration of the Privacy Policy

At the moment of submitting Your data, You agree to contact us and thereby give us the right to put You on our mailing list – the moment of permission is your express consent to contact. The protection of the privacy of Your data is permanent, and at any time you can ask to be excluded from our mailing list via the links found within each communication or by sending a direct request. After that, we will use Your data exclusively for the purpose of internal statistical data processing.

Changes and termination of terms of use

Tesla d.o.o. reserves the right to change or terminate all or any part of this website and terms of use at any time. Changes take effect upon publication at this address or when users are notified of them. The terms of use apply until they are terminated by You or by Tesla d.o.o. Your termination, possible at any time, means the cessation of use of these pages and the cancellation of all materials and content downloaded and used from the same Internet location.